Ordering on Prismara.in is straightforward and secure:​

1. Select Your Product: Browse our collection and choose your desired item.​
   
2. Add to Cart: Click on the ‘Buy Now’ button.​
   
3. Checkout: Follow the prompts to enter your shipping and payment information.​
   
4. Confirmation: Review your order details and confirm your purchase.​
   

Your order will not be finalized until the end of the checkout process when payment is submitted.

We accept all major credit cards, debit cards, and net banking options. For any further queries, please contact our Customer Care.

Each item is customised and made to order. It takes 15 days for your product to get manufactured and further 2-3 days for PAN India free shipping.

Your order is shipped fully insured via reputable partners such as Bluedart. We ensure that your purchase reaches you safely and securely.​

To maintain the brilliance of your laboratory-grown diamond jewelry:​

• Regular Cleaning: Clean your jewelry regularly with mild soapy water and a soft brush.​
  
• Proper Storage: Store pieces separately to avoid scratches.​
  

Professional Check-ups: Periodically have your jewelry inspected by professionals to ensure settings are secure.​

We offer resizing services for rings (up to +/- one size). Other repairs are evaluated on a case-by-case basis. Please contact us to discuss your specific needs, and we will provide information on potential costs and timelines.​

Yes, you can enjoy 100% Lifetime Exchange anytime and receive the full value of your product as store credit. Use it toward any future purchase from Prismara.

Lifetime 80% Buy-Back: Return your product anytime and receive 80% of its current market value, refunded via your original payment method within 15 business days. Valuation is based on the market rate at the time of buy-back or exchange.

We offer a 15-day return policy. If you're not completely satisfied with your purchase, you can return it within 15 days. Additionally, you have the option to upgrade your purchase by utilizing our buyback program to select a piece that better fits your preferences.​

At Prismara, we prioritize trust and transparency. Our founding team has extensive experience in Laboratory-grown diamond jewellery manufacturing. Customer reviews attest to our attention to detail and commitment to quality. Additionally, we're readily available via WhatsApp or phone to address any queries you may have.

Laboratory-grown diamonds, also known as cultured or engineered diamonds, are diamonds created in advanced laboratories under carefully controlled conditions. They are developed using precise technology that forms high-quality carbon crystal structures, giving them the brilliance, durability and sparkle. They are a thoughtful choice for the modern jewellery.