Ordering on Prismara.in is straightforward and secure:​

1. Select Your Product: Browse our collection and choose your desired item.​
   
2. Add to Cart: Click on the ‘Buy Now’ button.​
   
3. Checkout: Follow the prompts to enter your shipping and payment information.​
   
4. Confirmation: Review your order details and confirm your purchase.​
   

Your order will not be finalized until the end of the checkout process when payment is submitted.

We accept all major credit cards, debit cards, and net banking options. For any further queries, please contact our Customer Care.

Each item is customised and made to order. It takes 15 days for your product to get manufactured and further 2-3 days for PAN India free shipping.

Your order is shipped fully insured via reputable partners such as Bluedart. We ensure that your purchase reaches you safely and securely.​

To maintain the brilliance of your lab-grown diamond jewelry:​

• Regular Cleaning: Clean your jewelry regularly with mild soapy water and a soft brush.​
  
• Proper Storage: Store pieces separately to avoid scratches.​
  

Professional Check-ups: Periodically have your jewelry inspected by professionals to ensure settings are secure.​

We offer resizing services for rings (up to +/- one size). Other repairs are evaluated on a case-by-case basis. Please contact us to discuss your specific needs, and we will provide information on potential costs and timelines.​

Yes, we offer a lifetime exchange/buyback policy on our diamonds at 80% of existing market rates. This ensures that your investment retains significant value over time.​

We offer a 15-day return policy. If you're not completely satisfied with your purchase, you can return it within 15 days. Additionally, you have the option to upgrade your purchase by utilizing our buyback program to select a piece that better fits your preferences.​

At Prismara, we prioritize trust and transparency. Our founding team has extensive experience in diamond jewelry manufacturing. Customer reviews attest to our attention to detail and commitment to quality. Additionally, we're readily available via WhatsApp or phone to address any queries you may have.​

Lab-grown diamonds are real diamonds created in controlled laboratory environments using advanced technological processes that replicate the natural conditions under which diamonds form in the earth. They possess the same physical, chemical, and optical properties as mined diamonds. ​

Lab-grown diamonds are virtually identical to natural diamonds in terms of appearance and composition. The primary differences lie in their origin and often in their pricing, with lab-grown diamonds typically being more affordable.

Choosing lab-grown diamonds offers several benefits:​

• Ethical Sourcing: Lab-grown diamonds are conflict-free, ensuring your purchase does not fund conflict in war-torn regions.​
  
• Environmental Impact: Their production has a significantly lower environmental footprint compared to traditional mining.​
  

Value: They often provide better value, allowing you to choose a larger or higher-quality stone within your budget. ​