At Prismara, we are committed to delivering your exquisite lab-grown diamond and colored gemstone jewelry with the utmost care and efficiency. Our shipping policy is thoughtfully designed to provide you with clear, transparent information about our delivery practices, ensuring a seamless and satisfying shopping experience. Whether you’ve selected a radiant lab-grown diamond or a vibrant, handpicked colored stone, each piece is carefully packaged and dispatched with precision and care. We aim to reflect the beauty and brilliance of your jewelry not only in its craftsmanship—but in every step of the delivery journey.

We offer free shipping on all orders within India, ensuring your lab-grown diamond and colored gemstone jewelry reaches you safely and promptly. At this time, international shipping is not available, but we are working toward expanding our reach in the near future.

Made-to-Order Items: For items crafted upon request, please allow up to 25 business days for production and dispatch.​

Note: Delivery times may vary based on your location and unforeseen circumstances. We appreciate your patience and understanding.​

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment through our logistics partner's website.​

Every piece of Prismara jewelry is delivered in durable, tamper-proof packaging to ensure its safety during transit. Your order will arrive in our signature Prismara box, accompanied by relevant certificates and documentation.​

If your purchase is intended as a gift, we offer complimentary gift packaging along with a personalized message of your choice. Simply select the gift packaging option during checkout and provide your message.​

We urge all customers to inspect the package for any signs of damage or tampering before accepting and signing for the receipt. If you notice any issues, please contact our customer support immediately.​

Prismara reserves the right to modify this shipping policy at any time. Changes will take effect immediately upon their posting on our website. We encourage you to review this policy periodically to stay informed about any updates.​

For any questions or further assistance regarding our shipping policy, please reach out to our customer care team:

Email: hello@prismara.in​

Customer Care Number: 9211274412

We are here to ensure your Prismara experience is exceptional from browsing to delivery.​

This policy ensures transparency and sets clear expectations for your customers regarding shipping practices. If you have specific preferences or additional details you'd like to include, feel free to let me know!​